Hello

I am getting an error when I do adjustments in I/C
Critical Error:[1] unknown error deleting data set

I never had this before - what can i do tpo fix this?

Thank you

Henry:
At which point in the process do you see this message?

Hi Henry

Start by running Data Integrity Check (DIC) in Inventory and if it finds errors, make a backup when asked and then click on Rebuild. Repeat the process (except for the backup) until there are no DIC errors.

Let us know how this works.

Also, let us know what version of Inventory you are using, including the version date.

Steve

Hello Bruce

Thank you for the response - the error message pop up when I go and post the adjustment

You need to answer Steve's questions.

Hi Henry

Funny enough, I had a client call me today with the exact same error message, when trying to purge a Shipment Audit List (using a really old version of Inventory).

When I went to make a backup prior to running DIC, it found 14 files in use and there was no other Adagio user on the Terminal Server. This indicates to me that the problem is that the system thinks a file is in use when it really isn't.

If this is the case for you, try rebooting your computer and if that doesn't work, reboot the server. I'll bet that will fix the problem. My client reported a power outage yesterday, and that might have been the culprit; I'd be curious to know if something similar happened there.

I would still run DIC just to be safe and Rebuild if necessary.

Steve

Hello Steve,

Thank you - I did a DIC this morning, had 2 errors. i did a rebuild and did another DIC- I was pretty sure there was no error the 2nd time.
I am still having the same error message with adjustments

Thank you Steve

I will reboot my computer tonight and do another DIC

Hi Henry

I don't think you have to do another DIC, just make a backup and try entering and posting the adjustment.

Steve

Hello Steve,

Server reboot did it - I/C adjustment is now working fine
Thank you for your help