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#32769 - 07/31/12 06:52 AM Y/E close Invoice module-post non existing invoice
bdgillis Offline
Adagio Fan

Registered: 03/03/10
Posts: 31
Loc: PEI
We are closing our year end in Invoices, need to Post Invoices Batches and then print & clear Invoices posting journal. However there are no invoices to post and no journal to print & clear. Data integrity check shows one error under the Data Repair Phase : Batch 0 failed to load batch control record. Fixed 0 of 1 application integrity errors. Can not proceed as the system believes there are invoices to print and clear. Any suggestions ?? Thanks

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#32770 - 07/31/12 08:16 AM Re: Y/E close Invoice module-post non existing invoice [Re: bdgillis]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11549
Loc: Vancouver, BC Canada
Hi,

Batch 0 is indicative of needing a database repair.

Running YE in Invoices is actually option and is really done to reset batch and posting sequence numbers to one (and optionally resets archive batch numbers).

If left unfixed, the batch 0 problem will not go away on its own. You may want to contact your dealer about having a database repair done to fix this.
_________________________
Regards,
Softrak Tech Support

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#32773 - 07/31/12 10:21 AM Re: Y/E close Invoice module-post non existing invoice [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4511
Loc: Wynnewood, PA
Hi bdgillis

I had a similar situation for a client this week, and even Data Integrity Check won't fix it.

I ended up using GridView Read/Write to clear the problem. Hopefully your Adagio consultant has access to that product.

Steve

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