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#32008 - 05/30/12 06:53 AM Reversing NSF cheque
AWebb Offline
Stranger

Registered: 01/30/12
Posts: 1
Loc: Ontario, Canada
I am trying to reverse an NSF cheque from the bank rec. However, I have posted 2 cheques to the customer as one amount but only 1 of the cheques was NSF. The bank rec will not allow me to change the amount. What is the best way to deal with this?

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#32037 - 05/31/12 11:44 AM Re: Reversing NSF cheque [Re: AWebb]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3641
Loc: Toronto ON, Canada
After a discussion, we decided that the best option is to reverse the "cheque" (which is really 2 cheques combined) and then re-enter the single cheque that was processed successfully by the bank.

It turns out that their previous software wouldn't allow 2 cheques from the same customer to be recorded as separate entries; they had to be totalled and entered as one transaction. Adagio doesn't have that restriction so this situation won't arise in the future,
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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