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#31433 - 03/26/12 03:12 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Retired_Guy]
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 917
Loc: GTA & North America (Remote Su...
Andrew:
I zipped the files and they are on their way to you.
Thank you.
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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#31435 - 03/26/12 10:09 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Samuel Kopstick]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
No sign of them so far.
_________________________
Andrew Bates

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#31442 - 03/27/12 02:35 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Retired_Guy]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3558
Loc: Toronto ON, Canada
Hi Andrew:
Has there been a resolution to this issue? I'm going to visit a client this week where February 29 reporting will be involved.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#31444 - 03/27/12 03:25 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Bruce Gardner]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
Well, I got the data and hour or so ago, but Feb 29 was this company's year end and so the AR posting journal I need is not available. I'm waiting to see whether it can be provided.

There was a reason for the posting in the Adagio Notes about avoiding having February 29th as a business day. Has your client said there is a problem at their site?
_________________________
Andrew Bates

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#31445 - 03/27/12 03:48 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Retired_Guy]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3558
Loc: Toronto ON, Canada
Andrew:
Not at all. I just want to be prepared so I know what to consider in case of a discrepancy.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#31446 - 03/27/12 04:26 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Bruce Gardner]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
OK. The normal rules for tracking down a discrepancy prevail until something else raises its head.
_________________________
Andrew Bates

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#31463 - 03/28/12 11:31 AM Re: Feb 29 A/R Aging appears very wrong! [Re: Bruce Gardner]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
OK. There's a problem with this report if it is backdated to February 29. With Sam's data, the general ledger value is correct, but the total at the bottom of the AR ATB is incorrect.

I've asked R&D to investigate the problem.
_________________________
Andrew Bates

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#31487 - 03/29/12 02:01 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Retired_Guy]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10502
Loc: Canada
To close this thread...

As far as we can determine, this data had a Period End run on March 6, and then a Year End dated February 29. This meant that transactions are in history that would not have been moved if the Period End had been run on February 29.

This report uses the Last Period End date in the company profile to determine whether the report being requested is back dated or not. Since the Year End date matches the Report date, the transactions in history are not being inspected (and are therefore missed in the report).

If it is critical to get an ATB to tie back to Ledger, then you can change the Last Period End date in the AR company profile using GridView Read-Write, or run a Period End dated March 1. Both of these actions will cause the ATB report to inspect the transactions that have been moved to History.

As mentioned previously, all the accounting entries are correct, and it turned out that this had nothing to do with the February 29th date. It would happen regardless of the number of days in the month.
_________________________
Andrew Bates

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#31488 - 03/29/12 03:57 PM Re: Feb 29 A/R Aging appears very wrong! [Re: Retired_Guy]
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 917
Loc: GTA & North America (Remote Su...
Andrew:
As you suggested, running a Period-End for March 1, 2012 does reset the ATB back to the correct values for a report as at Feb 29 (although I am not sure why).

I was unaware that the data had a Period-End performed on a date later than the Year-End date. (I am going to guess that this was done unintentionally by one of the users.)

I have to recommend you for delving into this matter, and for your detective work on this matter. Thank you for your assistance!
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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