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#30711 - 01/30/12 05:07 PM Payables check posting error: Vendor was in use
Ramona Offline
Stranger

Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
In Payables, while posting a batch for checks where cheque numbers were assigned by Adagio, it gave an error on two cheques saying "The vendor was in use by in ~@." The rest posted and these two are now in an error batch. But all the cheques did print fine, including the two in question. In Check Reconciliation the two have the status P, while the others from the batch are O. Is the P okay? And what is the best way to handle the error batch, now waiting for cheque numbers? If I could just unpost the whole thing, I'd do that, but I don't see a way to.

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#30713 - 01/30/12 07:10 PM Re: Payables check posting error: Vendor was in use [Re: Ramona]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4534
Loc: Wynnewood, PA
Hi Ramona

If it were me, I would print the error batch, then delete it and re-enter it. A status of "P", for practical purposes, means the checks didn't print.

Steve

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#30714 - 01/30/12 09:14 PM Re: Payables check posting error: Vendor was in use [Re: Ramona]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Can't you just post the error batch, now that the vendors are not in use?
_________________________
Andrew Bates

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#30717 - 01/31/12 07:10 AM Re: Payables check posting error: Vendor was in use [Re: Retired_Guy]
Brian Stief Offline
Waterloo Guy

Registered: 04/04/06
Posts: 1741
Loc: Waterloo, Ontario, Canada
We've just run into the same "P" status at one of our client sites using Ap 8.1C. Everything is fine, DIC is clean, except we have a chq with "P" status in the Payables Check Rec.

How do we get rid of the status code? If we click on the check there are no options.

Please advise.

Brian
_________________________
Brian Stief,CPA,CA
Stief Group www.stiefgroup.com
Link2 Systems www.link2systems.com
800.540.3164

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#30718 - 01/31/12 07:25 AM Re: Payables check posting error: Vendor was in use [Re: Brian Stief]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
The "P" status means Posting error.

Print the Check Reconciliation report for checks with the status, Posting error. Say Yes when you are prompted to clear all checks that are not outstanding.

Only the checks with this status will be cleared.
_________________________
Regards,
Softrak Tech Support

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#30720 - 01/31/12 07:29 AM Re: Payables check posting error: Vendor was in use [Re: Softrak Support]
Brian Stief Offline
Waterloo Guy

Registered: 04/04/06
Posts: 1741
Loc: Waterloo, Ontario, Canada
But it's a valid outstanding December cheque. And we are trying to reconcile the cheques for December.

So it's still a live item, and clearing doesn't solve the problem until the cheq is actually cleared.

Brian
_________________________
Brian Stief,CPA,CA
Stief Group www.stiefgroup.com
Link2 Systems www.link2systems.com
800.540.3164

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#30721 - 01/31/12 07:53 AM Re: Payables check posting error: Vendor was in use [Re: Brian Stief]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
Where there is a posting error, there is an error batch that contains the problem entry.

Once you clear the Posting error checks from the reconciliation, and clear up the problem that caused the posting error, you will be able to post the error batch.

Then you will have the outstanding December check you are expecting.
_________________________
Regards,
Softrak Tech Support

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#30722 - 01/31/12 08:18 AM Re: Payables check posting error: Vendor was in use [Re: Softrak Support]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
So, just to clarify.

The "P" status means that the check was printed, but not posted (due to a posting error or some other processing failure). Fixing the error condition will remove the "P" status.
_________________________
Andrew Bates

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#30723 - 01/31/12 08:46 AM Re: Payables check posting error: Vendor was in use [Re: Brian Stief]
Brian Stief Offline
Waterloo Guy

Registered: 04/04/06
Posts: 1741
Loc: Waterloo, Ontario, Canada
We did print the Check reconciliation report for just the range of the check with the "P" status with all of the status codes clicked on, and an empty report prints. I get prompted to clear the range, and 0 checks are cleared.

When I print a Check Reconciliation report for several cheques on either side of the check range with the "P" code, with all of the status codes clicked on, all print except for the check with the "P" status. I did not clear checks.

I have confirmed that the cheque is related to a voided transaction that somehow posted properly to the Vendors account, so all of our GL transactions are good. Except I still cannot clear out the check with a "P" status.

I have manually created an outstanding check so that the Outstanding Checks can be properly balanced, and I've dealt with the GL implications for that entry.

And Data Integrity is completely clean.

What I need to know still is how to correct this P status or do I use GV RW?

Brian
_________________________
Brian Stief,CPA,CA
Stief Group www.stiefgroup.com
Link2 Systems www.link2systems.com
800.540.3164

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#30724 - 01/31/12 08:52 AM Re: Payables check posting error: Vendor was in use [Re: Brian Stief]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Brian,

Please send me the data.

Thanks
_________________________
Andrew Bates

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#30725 - 01/31/12 09:10 AM Re: Payables check posting error: Vendor was in use [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
In order to purge a transaction from Check Reconciliation (other than Outstanding checks), you have to print the Check Reconciliation report and see the check(s) to purge. If you get an empty report, this means the ranges and options were not chosen correctly to select that check with a Posted Error status (which is what P stands for).

Also, you only get the purge option if you print the report to printer or file, not preview.

Try previewing the Check Reconciliation report with the 'Posting error' status selected, and the check number and date ranges from blank to the largest possible ending value (zzzzzzz / 12/31/2022, respectively), to see what is saved with the posted error check. With AP81D, I can successfully see checks with Posting Error status and purge them from check rec, so there is no problem with the program.
----------
Since the check has been printed, and likely already sent to the vendor, you need to edit the manual check batch to re-assign the same check number that was previously used - you can't just re-post the batch. To do this, you have to edit the check and remove the option that the check is to Print, and that will allow editing the check number field.
_________________________
Regards,
Softrak Tech Support

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#30726 - 01/31/12 09:11 AM Re: Payables check posting error: Vendor was in use [Re: Retired_Guy]
Ramona Offline
Stranger

Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
For me, it's problem solved.

I printed the two Posting Errors in Check Reconciliation, and cleared them. Then I was able to go to the Error batch and assign them the actual cheque numbers, which it wouldn't accept until they had been cleared them from the Check Rec.

And then they posted fine. They are listed in the Check Reconciliation as O so everything's good.

Thank you all for the help.

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#30734 - 01/31/12 02:20 PM Re: Payables check posting error: Vendor was in use [Re: Ramona]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4534
Loc: Wynnewood, PA
Hi Ramona

I just learned something from you today. I always deleted the batch and re-entered it because I couldn't get it to post. I never thought that purging the "P" status checks would allow posting to occur.

Steve

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