#30711 - 01/30/12 05:07 PM
Payables check posting error: Vendor was in use
|
Stranger
Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
|
In Payables, while posting a batch for checks where cheque numbers were assigned by Adagio, it gave an error on two cheques saying "The vendor was in use by in ~@." The rest posted and these two are now in an error batch. But all the cheques did print fine, including the two in question. In Check Reconciliation the two have the status P, while the others from the batch are O. Is the P okay? And what is the best way to handle the error batch, now waiting for cheque numbers? If I could just unpost the whole thing, I'd do that, but I don't see a way to.
|
Top
|
|
|
|
#30714 - 01/30/12 09:14 PM
Re: Payables check posting error: Vendor was in use
[Re: Ramona]
|
Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
|
Can't you just post the error batch, now that the vendors are not in use?
_________________________
Andrew Bates
|
Top
|
|
|
|
#30722 - 01/31/12 08:18 AM
Re: Payables check posting error: Vendor was in use
[Re: Softrak Support]
|
Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
|
So, just to clarify.
The "P" status means that the check was printed, but not posted (due to a posting error or some other processing failure). Fixing the error condition will remove the "P" status.
_________________________
Andrew Bates
|
Top
|
|
|
|
#30724 - 01/31/12 08:52 AM
Re: Payables check posting error: Vendor was in use
[Re: Brian Stief]
|
Adagio Master
Registered: 03/16/99
Posts: 10504
Loc: Canada
|
Hi Brian,
Please send me the data.
Thanks
_________________________
Andrew Bates
|
Top
|
|
|
|
#30725 - 01/31/12 09:10 AM
Re: Payables check posting error: Vendor was in use
[Re: Retired_Guy]
|
Adagio Action Team
Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
|
In order to purge a transaction from Check Reconciliation (other than Outstanding checks), you have to print the Check Reconciliation report and see the check(s) to purge. If you get an empty report, this means the ranges and options were not chosen correctly to select that check with a Posted Error status (which is what P stands for).
Also, you only get the purge option if you print the report to printer or file, not preview.
Try previewing the Check Reconciliation report with the 'Posting error' status selected, and the check number and date ranges from blank to the largest possible ending value (zzzzzzz / 12/31/2022, respectively), to see what is saved with the posted error check. With AP81D, I can successfully see checks with Posting Error status and purge them from check rec, so there is no problem with the program. ---------- Since the check has been printed, and likely already sent to the vendor, you need to edit the manual check batch to re-assign the same check number that was previously used - you can't just re-post the batch. To do this, you have to edit the check and remove the option that the check is to Print, and that will allow editing the check number field.
_________________________
Regards, Softrak Tech Support
|
Top
|
|
|
|
#30726 - 01/31/12 09:11 AM
Re: Payables check posting error: Vendor was in use
[Re: Retired_Guy]
|
Stranger
Registered: 01/03/12
Posts: 4
Loc: Burnaby BC Canada
|
For me, it's problem solved.
I printed the two Posting Errors in Check Reconciliation, and cleared them. Then I was able to go to the Error batch and assign them the actual cheque numbers, which it wouldn't accept until they had been cleared them from the Check Rec.
And then they posted fine. They are listed in the Check Reconciliation as O so everything's good.
Thank you all for the help.
|
Top
|
|
|
|
|
0 registered (),
77
Guests and
0
Spiders online. |
Key:
Admin,
Global Mod,
Mod
|
|
1872 Members
5 Forums
14527 Topics
70937 Posts
Max Online: 432 @ 01/20/25 10:17 PM
|
|
|
|
|
|
|
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
|
26
|
27
|
28
|
29
|
30
|
31
|
|
|
|
|
|
|
|
|