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#28674 - 08/29/11 02:28 PM Re: Datacare errors do not match IC DIC [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
The different tables for IC versions simply show that the values of that Active Item field were in fact different in older releases of IC as compared to version 8.1C. This has no bearing on the issue you are experiencing - if the data is at the 8.1C level, then the older dictionary is of no value. There are hundreds of other items on BOMs that are not reporting a false inactive status.

We're continuing to look into the results.
_________________________
Regards,
Softrak Tech Support

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#28675 - 08/29/11 03:31 PM Re: Datacare errors do not match IC DIC [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
Please notice that the difference between those hundreds of other items on BMOs that are not reporting a false inactive status is and the items matter of this issue is that the later were reactivated by Datacare.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#28709 - 08/30/11 04:05 PM Re: Datacare errors do not match IC DIC [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
We can confirm that the problem is related to the DataCare DLL used for the Application Integrity phase looking in the wrong place in the item file for the active flag, thus causing a false inactive status. Thank you for bringing this to our attention and we will get that issue fixed.
_________________________
Regards,
Softrak Tech Support

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#28717 - 08/31/11 11:30 AM Re: Datacare errors do not match IC DIC [Re: Softrak Support]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
A hot fix is now available to address this issue. If you experience the same problem using Adagio IC 8.1C and DataCare, contact your Adagio consultant for more information and to acquire the fix.
_________________________
Regards,
Softrak Tech Support

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#28732 - 08/31/11 03:22 PM Re: Datacare errors do not match IC DIC [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
Thank you!
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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