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#28180 - 07/27/11 01:39 PM GL 9.0D does not purge when printing to File
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
When printing to printer, it does purge Posting Journals and Batch Status Report but when printing to a File, it does not request to purge anymore.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#28184 - 07/27/11 02:26 PM Re: GL 9.0D does not purge when printing to File [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Patricia,

I'm using GL9.0D and whether I print to file using the Adagio PDF driver, another PDF driver or by selecting a Destination of File, I am being prompted for whether or not I want to purge the file. If I say, yes, it purges.

Is there any other detail you can provide?
_________________________
Regards,
Softrak Tech Support

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#28185 - 07/27/11 03:01 PM Re: GL 9.0D does not purge when printing to File [Re: Softrak Support]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
Hi:

I did try with Sample Data and it actually purged. I have tried with two different databases of the same client and it doesn't purge. Both of them have the purge settings ON in the Company Profile Reports Tab. Is there something else I need to be aware off by Database?
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





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#28186 - 07/27/11 03:15 PM Re: GL 9.0D does not purge when printing to File [Re: Patricia B.]
Patricia B. Offline
Adagio Maestro

Registered: 06/26/08
Posts: 1160
Loc: Langley, BC
If the Path to the File doesn't exist, it doesn't prompt to purge. The path is stored in the User Preferences - Report Options. The Destination File Path is defaulted to the Database path. Since I was working with a copy of the database, I did not have the folder stored on the path. It would be nice to get an error message.
_________________________
Patricia Balbuena Cotlear
AP SMART SUPPORT
236 991 3060





Top
#28195 - 07/28/11 09:06 AM Re: GL 9.0D does not purge when printing to File [Re: Patricia B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
Hi, Patricia,

When you selected OK in the UserPreferences, you would have received an error message. The path must have existed at one time.

Thanks for the additional information. I can duplicate this and I will report it to R&D.
_________________________
Regards,
Softrak Tech Support

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