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#27582 - 06/07/11 09:29 AM Bank Rec - how to correct bank ref error
MER Offline
Adagio Scholar

Registered: 02/09/07
Posts: 89
Loc: Ontario
The same cq number was entered twice in A/P. One of the chq numbers was wrong but it was an actual cq. When I try to post it says "Batch 77 entry 8 uses the same bank ref # previously used in the batch", then it says posted, but it's not posted. When I try to change the bank ref # (cq #) in the batch, there is no option to save the change. How can I fix this so the bank rec file will post?

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#27593 - 06/08/11 09:29 AM Re: Bank Rec - how to correct bank ref error [Re: MER]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11547
Loc: Vancouver, BC Canada
Hi, Mari,

Can you change the 'Check number' field to add a character to the end of the cheque number, perhaps an A? When you tab out of the field, the 'Bank reference' field will change as well.

Or, In the Company Profile on the Options tab, there is an option to 'Check for duplicates?. If you disable this, you will be allowed to post the batch. However, you might want to turn it back on again unless you always want to allow duplicate cheque numbers.
_________________________
Regards,
Softrak Tech Support

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#27614 - 06/10/11 05:38 AM Re: Bank Rec - how to correct bank ref error [Re: Softrak Support]
MER Offline
Adagio Scholar

Registered: 02/09/07
Posts: 89
Loc: Ontario
Thank you, I turned off the check for duplicates option and was able to post. I also turned it back on again after I posted this batch as you suggested.

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