I'm having difficulties with my Receivables > Bank Rec retrieval processes. I want all transactions presented separately in the reconciliation window, but cash batches created in Receivables are still appearing as consolidated totals. I make sure that the retrieval batches 'Deposit Only' box is unchecked. The Receivables options in the Bank Rec Interfaces tab are as follows:

- Posting mode: create retrieval files
- Send to Description: Doc. description
- Autopay by: Due date
- Autopay use credits: cash first
- Show All Transactions: checked
- Warn if customer on hold in entry?: unchecked

My versions are:
- Ledger 9.0C
- Receivables 9.0B
- Bank Rec 8.1B

Can this be done? Am I missing something? Anything helps and thank you as always.

Hi Matthew,

There isn't anything in the retrieval process itself that allows you to retrieve Receivables cash entries as individual entries. It will always be as a deposit batch.

After retrieving the batch from AR, you should be able to remove the 'deposit only' option from the batch. Highlight the retrieved batch and 'Rename' it. It is the batch name screen where the 'deposit only' option can be found. Once you do this, you need to ensure that each entry has a unique reference, as deposit batches always use the same deposit reference for each receipt.

Depending on the volume, this might be more work than what you may want to do.

I thought that was the case. Thanks for the clarification.