I came across the following problem:

Two cheque payments were processed for the same person when they were meant for 2 different people. The resulting single cheque had the total amount on it.

I reveresed the cheque, posted the reversal and then made an adjustment to fix the balance in the debited expense account.

Unfortunately when I go to print new cheques I now see three lines as pending to be printed - those two payments plus the adjustment. Their total is of course zero, but why they still show up in the Payments?

How can I remove them?

Hi bigcougar,

What version of Adagio Payables are you using? If the current version of Payables 8.1C, did you choose to reverse the expenses at the same time as the check, when reversing a cash invoice for a vendor on file? This might have been set up in the Payables company profile.

When a payment is Reversed, this does not delete the original payment from the vendor transactions list. Rather, it writes a new reversed check transaction to the vendor. So a reversed check will show both the original and reversed records on the vendor. They will removed the next time you run Period End to move completed transactions to history.

Do you want to print these new checks? If not, edit the manual check batch and set the checks to not be printed - this is set for each entry.

Thanks for the help.

Yes, I run Adagio 8.1C

When I go to Payments / Manual Checks there is nothing showing up.

I entered the payments under Invoices.
None of the cheques have to be printed.

In the payables they show as:

Vendor / Type / Document / Doc Date / Net Payment
ASH / AD / 39-1 / 1/26/2011 / -1000
ASH / IN / HNR19 / 1/26/2011 / 500
ASH / IN / HNR20 / 1/26/2011 / 500

Since I am fairly new to Adagio I am not sure how to get rid of those lines in the Payables.

OK, thanks for posting the outstanding transactions as that is very useful.

I see the Adjustment was posted and not applied to the outstanding invoices. This means that transactions have a Current amount not equal to zero, and need to be applied to something before they can be cleared. If indeed the Current Amounts are non-zero, you could create a zero-dollar manual check payment (non-printed), and select the two invoices and adjustment to apply to.

After posting this zero-dollar manual check, this should set the Current Amount of all the indicated transactions to zero.

If this seems a little complicated, you might want to connect with your company's Adagio consultant, just in case.

Thanks SS!

I am not sure how to issue "manual cheques" and make the adjustment mentioned.

What I did was, I issued one last invoice for $0.01 and printed the cheque on a piece of paper, then made an adjustment in the GL for 1c.

Is every user supposed to have a consultant?

Yes, every user is supposed to have a consultant. Is there any reason this is a problem?

Your method works but is terribly inelegant. You really need to know how to use the Manual Check Batch function if you are a Payables user.

Steve

I wouldn't say I am proud with how I fixed the problem, but this was the best I could do. I will go through the manuals. Maybe this will help.

Why am I under the impression that you want to make me think I cannot do it on my own, or learn anything without a consultant?

Hi bigcougar

Because written words are easy to misinterpret.

I would love if all of my clients knew Adagio as well as I do, but that is dreaming. Even if they were willing to spend the time and energy, it would not be an efficient way to run a business. It's the same theory for why companies don't prepare their own tax returns.

Also, Softrak promotes the concept of using consultants, because they believe that their software will work better when an expert is available. Among other things, I have encountered almost every error message you are likely to receive, and usually know exactly what is causing the problem and how to fix it. Some of the fixes are available only through consultants.

Does that explain my statement that every user is supposed to have a consultant any better?

Steve

Thanks Steve,

I am determined to turn myself into an expert by learning on my own and just asking the occasional question.

I used Manual Cheques to reconcile the invoices and adjustments and ended up in a even more weird situation.

After I posted the manual cheque for $0, I managed to print the Manual Cheque Batch List(Detail) but the posting could not be accomplished. (not even sure what was going to be posted, as no journal entry should result from trying to match an invoive to an adjustment).

There was a message reading that the cheques needed to be printed or they would be written to an error log.

If I tried to print the cheques at the same time , the system would tell me that "there is nothing to print" becuase of the 0 amounts.

Did I miss something in the above explanation?
How can I cancel a cheque in Adagio?

Edit the entry in the batch to remove the checkmark on "Print Check".

If you want to learn on your own, you should be looking at the webinars at www.softrak.com. There are several dozen from which to choose.