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#25189 - 12/02/10 10:57 AM Statement of Account
MountWashEH Offline
New Guy

Registered: 05/25/09
Posts: 5
Loc: Mount Washington, BC
I have opted to have my statements print in date order in hopes that they would look similar to the transaction list on the customers account but when it actually prints it doesn't make much sense and it is not in date order. Please let me know what i can do about this.

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#25191 - 12/02/10 11:38 AM Re: Statement of Account [Re: MountWashEH]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11631
Loc: Vancouver, BC Canada
What version of Adagio Receivables are you using?
What other options are you using when printing statements?
What is the statement date? Has it been backdated? Earlier than the last time you cleared completed transactions to History?
Does your statement print with or without matching details, as defined in the specification?

There are a number of variables that would go into this. If nothing appears obvious as to the situation, then you would be best contacting your Adagio consultant.
It may be that you cannot match your statement transaction list to the report, identically.
_________________________
Regards,
Softrak Tech Support

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