Hi All,

We have a Bank Rec batch listing for a deposit that is printing out 17 pages long. There is less than one page of actual paid invoices, the rest of it just shows all other unpaid invoices on the accuont (with a $0 paid amount).

Listings for other customers are not doing this, it seems to be just this one customer.

I ran an integrity check in BR and it came up clean. I ran one in AR, and it fixed 48 errors, all of which were related to balances for this customer. After the rebuilt the integrity check is coming out clean.

Why would this batch print 17 pages?

We are using BR 8.1B (090514) and AR 8.1A (070920).

Thanks,

Hi, Cam,

Now that you've rebuilt the integrity errors for this customer, when you print the batch listing in BR, does it still print all of the 0$ transactions? What happens if you copy the customer entry to a new BR batch and print the listing?

Hi,

It still prints the $0 after the rebuild and the copied one still prints all 17 pages.

The dollar amount of the deposit is correct, i'm thinking of just posting it in a backup and seeing what happens.

Acrylon:


If I'm reading your post correctly, it looks like you may have invoices that have not been matched to a payment. The total of these transactions may be $0, but each document has a balance. If this is the case, these invoices will have to be included so that the payments for these invoices will be applied.