I have an order on-hold in O/E.
We now want to remove the on-hold flag, but cannot find how to do this.
The on-hold flag is read-only in the order.
(Note that the customer is not on-hold.)
As well, the user has full-rights.

Does the entry template say to skip the field?

Proceed past the credit check screen then uncheck the "on hold" field on the header tab.

Andrew - that is it. "Skip field" was preventing this.
Thank you for your help.