In the AR "Cash" when entering payments on our US customers when we put in chk for payment type the AR bank changes from the US AR to the Canadian AR. I can not figure out why. When you bring the customer up it shows the US AR and the US bank account but as soon as you enter the payment type it changes to the Canadian. Any ideas?

OPne further note. When you enter the payment type the Account set blanks out and the Canadian bank account shows no matter what payment type you use. If we leave the payment type blank the account set stays as does the bank account.

Hi, Sammy,

When you select a customer, AR uses the account set assigned in the customer record.

Also, check the information and bank stored within your AR Payment Methods. You can do this by selecting Edit | Payment Methods from the main AR menu. When you select a Payment Method, AR uses the information stored within that Payment Method/Type.

So the payment method overrides the account set. This does not make sense because the same payment methods are used in both US and Can AR but the bank accounts and AR account (account sets) are ofcourse different. Does no one else enter the payment type?

You can have 2 Payment Methods: "CHKCAD" and "CHKUSD". If you are using Bank Reconciliation, this helps to group the Payments together so that they flow to the correct bank.

Then you can go the Customers and assign a default Payment Method to each Customer. Export/Import would make that a simpler process.