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#23609 - 08/16/10 10:56 AM voiding a cheque
Benita Offline
Adagio Enthusiast

Registered: 03/01/07
Posts: 23
Loc: Armstrong, BC Canada
we use a/p and bank rec (and of course the g/l)

what are the best steps to void a cheque that will reverse all entries

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#23611 - 08/16/10 12:08 PM Re: voiding a cheque [Re: Benita]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Hi Benita,

Set the banks in BankRec to send 'pending' reconciliations to AP.
Use BankRec to reverse (not void) the check. Click the Post Reversals button.
Open Payables and post the 'retrieved' reconciliation.
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Regards,
Softrak Tech Support

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#23879 - 09/02/10 11:43 AM Re: voiding a cheque [Re: Softrak Support]
Rebecca Offline
Adagio Enthusiast

Registered: 06/02/10
Posts: 29
Loc: Canada
What if you don't use Bank Rec? How then do you reverse a cheque in AP that has been printed and the files already retrieved to GL?

The cheque was issued in error. The original invoice should have been deleted and the entries reversed.

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#23880 - 09/02/10 11:49 AM Re: voiding a cheque [Re: Rebecca]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
If you don't use BankRec, then you can do the same process in Adagio Payables. Open the Check Reconciliation function and look for the check in question. If it has a status of Outstanding, then you can choose to Reverse the check - this will generate the reversing GL entries, including cash invoice distributions. If the check paid invoices, then those invoices will be restored as if they were not paid by the check in the first place.

If the bad check has been Cleared, Voided, or have any status other than Outstanding, then it is too late to Reverse the check in this way, and you will have to do the entry manually, with AR adjustments and GL journal entries, depending on what needs to be corrected.
_________________________
Regards,
Softrak Tech Support

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#23881 - 09/02/10 11:55 AM Re: voiding a cheque [Re: Softrak Support]
Rebecca Offline
Adagio Enthusiast

Registered: 06/02/10
Posts: 29
Loc: Canada
Thank you.

The invoice can then be deleted in AP can't it? It's a duplicate invoice and should never have been entered.

I also have another invoice which is going to be removed from the books as the balance will not be paid. I entered and adjustment entry against the outstanding balance but how do you clear these amounts from your aging report?

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#23883 - 09/02/10 11:57 AM Re: voiding a cheque [Re: Rebecca]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
If an Invoice needs to be removed as if it was never posted, it could have a Credit Note or an Adjustment issued against it to reverse the GL entries and allow it to be cleared from the system. It cannot be 'deleted' in the sense that it could be highlighted from a list and a Delete button is clicked to remove it and generate the writeoff entries.
_________________________
Regards,
Softrak Tech Support

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#23886 - 09/02/10 12:38 PM Re: voiding a cheque [Re: Softrak Support]
Rebecca Offline
Adagio Enthusiast

Registered: 06/02/10
Posts: 29
Loc: Canada
But how does it get removed from the aging list?

I entered an adjustment against the balance of the invoice that won't be paid but both amounts are showing up on my aging report.

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#23887 - 09/02/10 12:57 PM Re: voiding a cheque [Re: Rebecca]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
Did you select the original invoice from the Adjusted Doc. field? Or, if you entered a credit note within an invoice batch, did you select the original document to be credited from the Original Invoice field?

Doing either of these will match the credit to the proper document. They won't show on the Aged Overdue Payables report and will be cleared to history when period end is run.

If you didn't match the credit entry, you'll need to make another entry to reverse the original adjustment and match this entry up with it. Then do another entry to credit the original invoice document.
_________________________
Regards,
Softrak Tech Support

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#23892 - 09/02/10 01:36 PM Re: voiding a cheque [Re: Softrak Support]
Rebecca Offline
Adagio Enthusiast

Registered: 06/02/10
Posts: 29
Loc: Canada
Thank you. That worked. I missed the part where you apply the adjustment to a specific invoice. I don't normally perform these tasks so it's trial and error.

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