I cannot determine what your actual question is here, but I will try to give you information that may help, based on your statements.

You cannot modify tax settings in QIP if open invoice batch(es) exist. You must either post the batches, or you can archive them, make the necessary changes to the tax tables and tax types and then restore the batches into the invoice batch area afterwards.

You can then (if necessary) use the Block item adjustment option (in Housekeeping - Item maintenance) to change specific items (or a range of items) tax type from what it used to be to a new type. Also, if necessary you can use the Maintain Archive batches - Update archive system to update tax on invoices in the archive area.

If this is not the problem - please steer me in the right direction with a more specific question.

Regards

Sorry for the extreme delay. For some reason, your second post did not generate an email to me as forum posts usually do - so I was not aware you had responded yet.

Thank you for providing such a complete description of the problem - it made duplicating it much easier! There is no need for you to fax copies - as I have seen this same behaviour using sample data in the currently shipping version of QIP (6.7A) using it with ACCPAC Plus AR 6.5A.

In fact, you do not even have to post the QIP batch - or even insert the item into a new invoice - just changing the QIP Item description alone modifies the AR Distribution. It changes the AR Description as well as the Tax tracking 'Track type'.

This is strange behaviour alright.

I am not sure when R&D will be able to look at this or if it is actually fixable, so for now - I can only offer a "work-around".

This behaviour only seems to occur when you have AR Distributions setup that are the same as the QIP Items that you have setup. What I am suggesting is to either instruct your Users NOT to change the QIP Item Description in the future (depending on the reason for the change, perhaps they could use one or more of the Items' text lines available when entering the item onto the invoice) or perhaps create a new QIP Item.

These two solutions would be the best for speed and effect, however - you could change your AR Distribution Codes so that they are different slightly than the QIP Item Codes.

For example, instead of PHAFR for both - how about PHAFRQ for QIP Item and PHAFRA for AR Distribution?

I hope this helps - and thank you for reporting this!

Regards

P.S. I tested this with our Adagio Invoices - and no matter what I did, the AR Distributions stayed the same. It is only QIP DOS that has the problem from what I can see.