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#22792 - 06/15/10 01:20 PM AR 9.0A 100504 Service Pack
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4512
Loc: Wynnewood, PA
Although it's not documented, it appears that when you enter a job number during invoice entry, it now validates that the customer matches the job's customer. If they don't match you get a warning.

This is probably good for most users, but I have a client who would like to turn that warning off - it serves no purpose for them and is annoying.

Can this be done and if so how?

Thanks

Steve

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#22794 - 06/15/10 01:32 PM Re: AR 9.0A 100504 Service Pack [Re: Steve Schwartz]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
You can't turn this warning off. Sorry.

Don't really want to add another company profile option either.
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Andrew Bates

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#22797 - 06/15/10 02:14 PM Re: AR 9.0A 100504 Service Pack [Re: Retired_Guy]
Softrak Support Online   happy

Adagio Action Team

Registered: 03/09/99
Posts: 11560
Loc: Vancouver, BC Canada
If you remove the customer number from the job in Job Cost, then you would not get the customer warning within invoice entry. That solves the issue with the warning, but this would mean they can't store customers on jobs.

Your client could choose which scenario is more desirable to them - if they assign jobs on invoices to different customers then they may not really want a specific customer on a specific job.
_________________________
Regards,
Softrak Tech Support

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#22803 - 06/15/10 05:50 PM Re: AR 9.0A 100504 Service Pack [Re: Softrak Support]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4512
Loc: Wynnewood, PA
OK

This is an example of feature creep - where "improvements" end up causing aggravation. The new validation of entry dates against GL fiscal periods in GL batch entry is another example. It's a reason why users are reluctant to upgrade, and it saddens me when Softrak decides not to eliminate it.

Please allow these new validations to be disabled. It doesn't have to be in Company Profile, it can be a User Preference setting. Or it can be done in the Entry Templates screen.

Steve

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#22805 - 06/15/10 09:51 PM Re: AR 9.0A 100504 Service Pack [Re: Steve Schwartz]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
All these changes are made as a result of customer feedback. Specifically, we had countless comments about why users were able to enter transactions to closed periods in Ledger, or invoice the wrong customer on a job. Every option requires QA of each setting and slows the release process.

If we "option" every minor change we make, then setting up a module will become a nightmare. What is wrong with Warren's suggestion to remove the customer from the job?
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Andrew Bates

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