Adagio is not selecting the lowest price and defaulting to a higher "special" price.

This happens when a sale price is entered for an item and the purchasing customer has a special price entered for items in the same catagory code. The system is ignoring the sale price that has valid dates in the item file.

In "system options", "always use special price" is not checked.

Does anyone know how to fix this?

Thanks,

Rich

Hello Rich,

I have duplicated this issue and I have forwarded the information on to R&D.

Many thanks for looking into this. Can you PM or email when you find an answer?

Best,

Rich

Yes, we will keep you updated!

Well it has been about 3 months and we still have the same issues with special pricing and no response from Softrak Support. Has anyone has this issue and been able to solve the problem.

It is definately a software issue. Has there been an update that fixes this?

Many thanks!

The next release of OrderEntry will have this issue fixed, but no new release of OrderEntry has been shipped that contains this fix.