Hi I'm having some issues installing Adagio (Any Module) on my workstations. I thought it might have been a Windows 7 issue but I tried on a Windows XP SP2 computer and I'm getting the same errors.

I have run the CheckSys and it found some problems to do with QRTABLES. I have attached the LOG from CheckSys and the screen shots of some the errors I'm getting.

The only module that seem to install properly is the Grid View and it always stalls on OLEDB.

Hope someone can help.
Yann

If you are installing Adagio on a new workstation, you must make sure that the drive mappings for the workstation are the same as the others. The directory \QRASP (the report tables folder) must exist under the root directory of the same drive letter on all Adagio workstations.

Thanks Andrew. And it is. We use the letter G for the drive on all workstation. That drive is mapped to a Share on the server called Accpac.

Can you think of anything else?
Would you suggest to reinstall any of the Modules from scratch?

Thanks
Yann

Ensure that whoever is doing the installation has full rights to write to the \QRASP directory. The list of expected report tables is out of synch with what is found in the QRASP directory.

If the problem is that the qrtables.ini file is incomplete, the only solution is to reinstall the Adagio program.

You may need to location the 'Date Fixer' utility in case some system files have become mis-dated due to a known problem with MS Server.

Thanks for the last post.

I am doing the install as the domain admin so I have full write to the location.

What is the Date Fixer?

Thanks
Yann

The Date Fixer is a utility that determines whether your system files have the correct dates. Your Adagio consultant can assist you with this if re-installing does not help.

Where should I start if I want to reinstall?
What is the first Module that I should start with?

I did GridView 9.0B this morning, without any issues.

Thanks
Yann

The module you start with really doesn't matter. GridView doesn't use these tables so it will have no effect (positive or negative) on addressing this issue.

Perhaps try the most recent upgrade you have received. That would have system files with the newest dates.

Make sure that G:\QRASP exists and install Ledger, making sure that you specify that the report tables are on "G:".

We do have the G:\QRASP folder.

The last install I did was Crystal for Adagio.
It was a fresh install from my workstation, for my workstation. This might have to do with the problems I am having...

Crystal does work at the moment but I still have the age old issues where the LINKS between tables do not work properly... see attachment.

If reinstalling the Ledger, the Receivables and the Payables does not do it, I'm not sure what will.

It might be time to call our Adagio consultant...
Thanks for the help.
Yann