Hi There,

We are have set up a new company and when we open a PO and go to the Total tab, the taxes are shown calculated correctly on the right at the bottom of the screen, but the "Plus tax" line on the left at the bottom shows zero.

Embarrassingly I have a vague memory of this happening once before but I can't recall the solution.

Thanks.

Do you have the most current service pack for POA installed? We did correct a particular scenario to do with tax rounding and perhaps this may have an effect on what you are experiencing.

Ensure the tax tables are set up correctly and that the vendor and item tax statuses are set as you intended them to be. Perhaps one status was mistakenly set to Tax exempt.

The other thing you should check is that the Tax is set to go to AP.

Maintain > Tax Groups > Edit

Select the Jurisdictions from the drop down box and make sure that the "Costing Method" is set to Accounts Payable (or "Both AP and IC" if applicable).

If this is set to "None, GL only" the Plus tax will show $0, even though you will see the taxes displayed correctly on the right.

Thanks. That solved it.

Mike