When I try to preview or print a check from Check Designer the program does nothing for 2 or 3 minutes. It will let me close the preview window, so program is not locked up.

Is this amount of time normal?

Which program - Adagio Payables or Checks?
What is the version? Check from the Help / About menu.

Does the same problem happen for all check specs, including sample specs, or just the one you are working on? Perhaps there is a problem just with your particular spec file.

What is the Max Details value as set in the File / Specification Options. It should not be more than 100.

Previewing of check specs from the designer should be relatively instantaneous - 2 to 3 minutes is not normal.

program A/Payables
ver. 8.1A (080821)
happens with all check specs
max details value set at 13, set <16

Thanks for the information.

If there is a problem previewing any check specification in the Adagio Payables designer, including any of the sample specs or those created from File / Open Template, then there is a problem with your workstation or the Adagio installation. It may be a speed issue or perhaps a Windows display setting such as Large Fonts or DPI not 'normal', or your printer driver doesn't support the MICR font, or maybe there was an install problem and the wrong designer program exists on your network, etc.

If you are testing with sample specs, perhaps try deleting the MICR fields first and then try again.

If you have any other workstations that access Adagio Payables, could you try doing the same preview? That way it might help narrow down where the probem lies. You may end up requiring assistance from your Adagio consultant.

Can you print / preview 'live' checks with the same spec? Perhaps this is only an issue with the Designer?