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#19634 - 11/18/09 02:04 PM Integrity Check returned error Account out of bala
odel29 Offline
Adagio Enthusiast

Registered: 04/08/09
Posts: 26
Loc: St. Lucia, Caribbean
I just completed unposting a batch in the current year however upon posing the corrected batch, my pc started freezing and I was force to restart.

On reopening Adagio ledger I was prompted to do an integrity check which came back with 38 error (Account out of Balance)

I tried rebuilding this which said: "Data requires EXPERT. Call Softrak Systems for Data Repair Service".


HELP!
_________________________
Regards,
Odel Williams
C.O.Williams Group- St. Lucia

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#19637 - 11/18/09 02:09 PM Re: Integrity Check returned error Account out of bala [Re: odel29]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
What version of Ledger?
_________________________
Andrew Bates

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#19638 - 11/18/09 02:31 PM Re: Integrity Check returned error Account out of bala [Re: Retired_Guy]
odel29 Offline
Adagio Enthusiast

Registered: 04/08/09
Posts: 26
Loc: St. Lucia, Caribbean
9.0A
_________________________
Regards,
Odel Williams
C.O.Williams Group- St. Lucia

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#19640 - 11/18/09 03:52 PM Re: Integrity Check returned error Account out of bala [Re: odel29]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
If you install V9.0B you may find that it is capable of repairing the problem.
_________________________
Andrew Bates

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#19645 - 11/18/09 05:25 PM Re: Integrity Check returned error Account out of bala [Re: Retired_Guy]
odel29 Offline
Adagio Enthusiast

Registered: 04/08/09
Posts: 26
Loc: St. Lucia, Caribbean
How would installing ledger 9.0B affect the other modules
_________________________
Regards,
Odel Williams
C.O.Williams Group- St. Lucia

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#19647 - 11/18/09 05:44 PM Re: Integrity Check returned error Account out of bala [Re: odel29]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
It wouldn't.
_________________________
Andrew Bates

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#19648 - 11/18/09 05:59 PM Re: Integrity Check returned error Account out of bala [Re: odel29]
BAMPH Offline
Paradise is perspective

Registered: 07/15/01
Posts: 875
Loc: Christ Church, BARBADOS
You can check the Compatibility Chart to ensure that Ledger 9.0B will be compatible with your other modules. You will definitely need to be at 9.0B of Lanpak as well and there is an 091110 release of Ledger 9.0B that you may want to speak to your Adagio Consultant about.

Bear in mind that the absolute best way to recover from a crash during posting it to restore the backup made immediately prior to posting - why don't you try that. There's no guarantee that Ledger 9.0B will repair the data so you may still need to have the Data Repaired.

Regards, Peter
_________________________
Peter Banfield
BAMPH Consulting Services
Barbados

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#19649 - 11/18/09 06:23 PM Re: Integrity Check returned error Account out of bala [Re: BAMPH]
odel29 Offline
Adagio Enthusiast

Registered: 04/08/09
Posts: 26
Loc: St. Lucia, Caribbean
Thank you Peter and Andrew,

I have restored my previous back up, unfrotunately my last back up was yesterday morning so I have lost 2 days work, but all is well.

Thank you very much,
_________________________
Regards,
Odel Williams
C.O.Williams Group- St. Lucia

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