Dear Roger
The IC****@@.dat files are created upon successful initialization of the data by QL. That is why you did not see them after you reinstalled IC - you had not re-initialized the data yet.
For the monthly sales, normally this information is better taken from OE (or Sales Analysis), as IC has limited options available for reporting on sales. However, if you are using QL to pull information on Sales from IC, the ICITEM dictionary is the one that contains information for the different periods.
If the numbers differ from your stats in Sales Analysis, then it will take some investigation as to why they differ.
On the line items in question, what exact fields are the ones showing the negative values in the Excel workbook? Are these in fact the same fields that are displaying different results in SA?
Are you using Computer Associate's SA or Softrak's - what version and release date?
What type of report are you using in Sales Analysis to compare with your QL results in Excel? Did you create the SR report from scratch, or are you using one of the ones that came with the program? Does the SA Online Inquiry give you the same results?
What fields from which data dictionary are you using in QL?
Without specific information, it will be hard to determine exactly why you are seeing a difference. It could be missing transactions in one or the other dataset, or perhaps edited Sales figures in IC or possibly the Sales 'periods' in IC do not match those defined in your SA report.
These are the types of things to look for. It will be hard to determine what the actual cause is from this forum, but we can try. You may actually need to consult a Dealer on this.
Regards