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#19355 - 11/03/09 07:20 AM lanpac
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
I did the group of upgrades last night & started with lanpac, it showed 30 users
this AM we are at single user function so the lanpac did not go correctly.
I need to know where to check & how on the installed version & then what directory I should be looking for to install properly

THIS IS RUSH PANIC PLEASE

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#19357 - 11/03/09 07:25 AM Re: lanpac [Re: Bruce]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Bruce,

Sorry, this forum cannot offer RUSH PANIC support. Have you tried re-installing the Lanpak?
_________________________
Andrew Bates

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#19359 - 11/03/09 08:00 AM Re: lanpac [Re: Bruce]
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
all done & fixed thanks to Doug.
the upgrade grabs the lanpac it finds by the serial number entered & did one of three sets only. It did not look for or find the additional installed modules. These were done manually & now work fine.
end string

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#19361 - 11/03/09 08:34 AM Re: lanpac [Re: Bruce]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Glad to hear you're back up and running.
_________________________
Andrew Bates

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#19371 - 11/03/09 12:24 PM Re: lanpac [Re: Retired_Guy]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4413
Loc: Vancouver, BC
An FYI to anyone reading this post;

Adagio Lanpak's are sold in bundles of 2, 5, 10, or 20. Over time or depending upon software bundles bought you may have more than one Lanpak bundle making up the total number of Lanpak's you own.

You will have a serial number and install code for each Lanpak bundle you own. When installing upgrades you must run the installation EXE once for each serial number/install code so that all of them can be entered. Only then will all of your Lanpak's be upgraded to the new version.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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