Hi Rick,

The order that the entries exist in the retrieved cash batch are the same order that they appear for me on the cash batch listing report.

If you would like to sort the entries within the cash batch in a different way, you can use the new 'Sort' feature (when editing a batch) and choose to sort the entries based on a number of different fields, such as check number, customer, or date.

Hello,

This may be the case but they are not the order they are being entered into OE. We sort them by entry # because most of our invoices are paid on credit cards and we check them against the printed report before posting the batch. Entry #2-9 from the first day are spread out through the report through the rest of the days in the predictable manner first described and they do not correspond to the order they were entered in OE 8.1B or C. This has happened both weeks they were processed in Receivables 9.

Regards,
Rick McLeod

Hi Rick,

Can you make a backup of your OrderEntry and Receivables data prior to running the dayend and send it to us so that we can try and duplicate the behaviour here?

We'll take a look.

Hi Rick,

Is there a reason you are "retrieving" your batch into AR rather than creating it directly? If not, I think you'll find that the direct method of AR batch creation works the way you expect.

The next Service Pack to Receivables will pass the payment method across in the retrieved batch.

Hi Rick,

Certainly I can duplicate the behaviour. But I believe this might be more of an OE issue creating the file, rather than AR retrieving it. But that is not so important.

For now, perhaps the retrieved batch can be re-sorted until this can be addressed.