Hi bal,

Could you indicate the exact wording of the error message? That might help in determining where the error exists, and help to determine a cause. In a previous post, you indicated that the APTBBTCH file was locked - is that the wording of the message?

For example, if you get an error that a specific user is doing a process that prevents you from retrieving, then the likely cause is that one of the EZSEMTAB.dat or EZTASKS.LD4 files were not cleared correctly when a user finished doing a task or shut down. The issue may also be that the server is holding onto the file, outside what Adagio is able to deal with. Perhaps the problem started when a Windows Security Update was installed.

You also mentioned that you are the person who posts the AP batches. Prior to starting Time&Billing and attempting to retrieve the batch, what do you do with AP? Are there any functions still open like Edit Invoice Batches or posting journals or so on?

Make sure that everyone, including yourself, has exited AP before you try the Retrieve in TB