When we print pre-bills we specify to print only those with amounts above $1 but when they print there are a couple that print that have an amount of 0$. How can we stop this from happening?

Hi, Marshall,

Are you referring to the Billing Memo report? If so, when I print this report, there are no 0.00 details. If there are no disbursements or brought forward amounts, those will print as 0.00 but none of the details do.

I'm using TB8.1A(080516).

I am using the same version and when I print the Billing Memos under the reports menu and specify matters with unbilled amounts over $1.00 - there are still some that have $0 for fees, $0 for disbursements for $0 unbilled total that still print.

Hi, Marshall,

For those records that print 0.00 for fees, disbursements and unbilled total, is there a non-zero amount that prints in one or both of the BF (balance forward) fields? This would cause the customer to show the 0.00 amounts.

This occurs when there are WIP transactions with an earlier date than the date range the report is being printed for. These comprise the balance forward amounts.

Try changing the starting date of the report to a much earlier date, perhaps 01/01/1980 and select to print for that customer only. Assuming the date is early enough, you will see details print and the totals be non-zero.

When we print the billing memos we use the from date of 01/01/1990 already - we started using the software 2 years ago and prior to posting time - someone looks at all entries to make sure they fall within the correct time period.

Hi, Marshall,

You didn't say if there was a value in either of the BF Fees or BF Disbursements fields. Is there?

Also, try running a Time & disbursements ledger for one of these customers. Leave the start date blank and end date today, the from Files blank to ZZZZZZ, Transactions should be Both.

Are there any details with a date earlier than 01/01/1990 or blank?