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#16262 - 03/09/09 12:34 PM Comment field not printing on some invoices
Acrylon Offline
Adagio Specialist

Registered: 04/12/07
Posts: 384
Loc: Canada
Hi All,

I've designed a specification that has a comments section in it. I use the field D2 Item Description in this comment section to display the comment in the order.

The comment in the order is created by creating a new line item, choosing 'comment' on the detail type.

The invoice spec is picking up the comment for some invoices, but not others.

Any ideas why this would happen?

Thanks!

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#16263 - 03/09/09 01:04 PM Re: Comment field not printing on some invoices [Re: Acrylon]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hello Acrylon:

See if this recent thread answers your question: Click here
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#16267 - 03/10/09 10:29 AM Re: Comment field not printing on some invoices [Re: Bruce Gardner]
Acrylon Offline
Adagio Specialist

Registered: 04/12/07
Posts: 384
Loc: Canada
That definately tells me what's going on.

So does this mean if I choose to display 0 qty shipped items, that the comments that appear after will appear?

If so, how do I display 0 qty shipped items?

Going forward we'll just put the comments first, but there are some old invoices i need to get out with comments on them (that have backorders on them).

Thanks!

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#16268 - 03/10/09 11:14 AM Re: Comment field not printing on some invoices [Re: Acrylon]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3617
Loc: Toronto ON, Canada
Hello Acrylon:

Open the Company Profile and look on the "System Options" tab. Towards the bottom of the screen is an option called "Suppress zero qty on invoices". If you remove the check-mark, even lines with Shipped = 0 will appear on the Invoice.
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#16271 - 03/10/09 12:49 PM Re: Comment field not printing on some invoices [Re: Bruce Gardner]
Acrylon Offline
Adagio Specialist

Registered: 04/12/07
Posts: 384
Loc: Canada
Is there anyway to move the lines around on an invoice, ie so I can put the comments first on something already invoiced?

Thanks!

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