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#1605 - 10/26/01 04:17 PM Re: Invoices out of whack after deleting cancelled invoices
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11618
Loc: Vancouver, BC Canada
Dear Rossco

Didn't know about DIC? You're welcome!

'What gives' is your comments in this post go further to confirm damaged files in your data, as this type of behaviour is typical of this.

How to cleanly delete cancelled invoices from the archived batch? This may not be possible at all if your files are corrupt - I would strongly suggest that now that you know about the DIC - please go through our earlier suggestions and see if anything helps. My earlier response stands. There were several suggestions given & those are your only options.

In QIP DOS, there is no way to change the order of the way the invoices are displayed in the batch screens. The only option to change a sort is for the History invoices (in the Housekeeping-History Maintenance-View/print/restore history invoices), and you do this in the Company Profile, 3rd screen). You can however, print the batch listing in Customer Number order by selecting that option at the first print screen.

Again, if you are not comfortable with the methods described in our earlier post, your local ACCPAC Dealer should be, and could assist you in this respect.

Sincerely,
Softrak Tech Support

[This message has been edited by Softrak Support (edited 10-26-2001).]


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#1607 - 11/02/01 01:22 PM Re: Invoices out of whack after deleting cancelled invoices
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11618
Loc: Vancouver, BC Canada
Hi again Leo

You need a full featured Order Entry program. You are trying to utilize a program that was designed as a 'quick' invoicing solution for businesses with minimal accounting requirements as a full fledged (and notably stressed) order entry and invoicing system!

Adagio Invoices uses a batch system. If you really want the invoices to be in Customer order, you must enter them that way in the first place (I suppose you could also edit the existing batches and change all the customer numbers and then also the items within the invoices to be the way you want - but this is rather time consuming).

Adagio Order Entry has the capability to sort by either Document Number or Customer Number in each of the Orders, Invoices and Credit Notes screens. It also uses the Adagio Designer for the printing of it's documents (Orders, Pickling Slips, Confirmations, Invoices and Credit Notes).

Regards


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#1608 - 11/06/01 05:16 PM Re: Invoices out of whack after deleting cancelled invoices
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Leo,

The Adagio Invoices "Search" function will scan the active and archive batches and history database (any or all) looking for invoices that meet user specified criteria (perhaps a customer number or an invoice amount or part number). The invoices found are displayed in a grid and may be viewed, and/or restored. This might obviate the need for a "Quik Report".

Andrew Bates


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#1609 - 11/11/01 10:09 AM Re: Invoices out of whack after deleting cancelled invoices
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Leo,

I forgot to mention that you can manually re-order a batch by moving the invoices to a new batch in the order you wish. Also, you can keep a batch in a specific order (say customer number order) by inserting a new invoice in the "correct" place using the Insert key rather than clicking on New.

Regards
Andrew Bates


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