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#14800 - 10/16/08 06:08 PM Restore invoices from history
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi All,

We are using Adagio OE 8.1B and send invoices for selected customers by EDI. Some invoices were rejected by EDI but they were already moved to history. EDI application can not send invoices from history. Please recommend the best solution how to move invoices from history back to current without changing invoice credentials.

Thank you
Victor

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#14804 - 10/16/08 06:33 PM Re: Restore invoices from history [Re: Victor B.]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Victor,

You can restore Invoices and make them new orders - is that what you're trying to do? What exactly consitute "invoice credentials"?

Invoices are copied to History as soon as they are complete, but they still exist in the "Current" file until they are purged. Are the invoices still available in Current?
_________________________
Andrew Bates

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#14808 - 10/16/08 06:58 PM Re: Restore invoices from history [Re: Retired_Guy]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Hi Andrew,

Thank you for your responce.
I'm trying to move back invoice that was moved to history. I can view this invoice only in: inquiries, view history. I need to generate EDI file based on this invoice using the same invoice number. If I make a new order it will be posted under different order number and invoice number and "ship" inventory items the second time.
Is this posible at all what I'm trying to do?

Thank you
Victor
_________________________
Victor

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#14812 - 10/16/08 07:09 PM Re: Restore invoices from history [Re: Victor B.]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11571
Loc: Vancouver, BC Canada
If the invoice has been purged from current, it cannot be moved back from history into current.
_________________________
Regards,
Softrak Tech Support

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#14817 - 10/16/08 10:56 PM Re: Restore invoices from history [Re: Softrak Support]
Victor B. Offline
Adagio Scholar

Registered: 05/07/06
Posts: 97
Loc: Toronto, ON, Canada
Thank you.

Victor
_________________________
Victor

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#14860 - 10/21/08 03:16 PM Re: Restore invoices from history [Re: Victor B.]
Kate Spontak Offline
Adagio Pro

Registered: 03/23/02
Posts: 10
Loc: New Jersey
Victor,

If you still have the original EDI document you sent, perhaps I can edit it for you to correct the problem.

Please feel free to contact me at 201 440 3994.
_________________________
Kate Spontak
Stief Group
New Jersey, the Garden State

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