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#14765 - 10/14/08 08:35 PM Payables - cheque register coming up zero
Cary Offline
Adagio Buff

Registered: 07/03/06
Posts: 51
We're experiencing a problem with issuing cheques.
Even after attempting to force payments for certain vendors, the pre-check register is showing that there are no cheques to print.
The users are following the same procedure they've always followed. The problem seems to have come out of the blue and has us stymied.
DIC comes up clear and August 21/08 update makes no difference.

I don't know if this is relevant. But should there be a number (eg. "1") coming up in the "report group" when that field is blank in the vendor profile?

Thanks,
Cary

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#14768 - 10/15/08 07:15 AM Re: Payables - cheque register coming up zero [Re: Cary]
Steve Schwartz Offline
Adagio God

Registered: 03/10/02
Posts: 4514
Loc: Wynnewood, PA
Hi Cary

In the Transaction Selection screen, make sure there are six "z"s in the Ending field for Control acct, Vendor and Report Group (and that the Starting field for all three selections are blank). I'll bet that that is the cause of your problem.

Steve

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#14852 - 10/18/08 05:24 PM The case of the missing zzzzz's [Re: Steve Schwartz]
Cary Offline
Adagio Buff

Registered: 07/03/06
Posts: 51
Hello Steve and thanks!
Yes, that's what it was.

Regards,
Cary

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