We used this option to writeoff unpaid interest. When reviewing the adjustment posting journal, it showed credit to account 1200 A/R but no account for the offsetting debit. In this case it should be account 4030.

Where do we tell system the account to which the write off batches should be debited? If I attempt to close August A/R to the G/L, I suspect it will be out of balance.

THX

Hi Eloise,

The write-off GL account is determined from the Control Account Set, associated with the customer. It may be that if you edit your Control Account Set records, the write-off account is blank. There shouldn't be any blank accounts here, as that will result potentially in 'one-sided' entries.

GL shouldn't allow posting these batches, should this scenario occur. You still should be able to correct these batches in GL.