The reason the Range itself appears in the worksheet where you dragged it is because this is what you typed in for the 'Name', and you did not actually define the range yet.

You CAN have a name such as 1009:1014, but because it is a 'name' - it will appear as such on your FS. What you now must do is create the actual 'range' so the balances you are expecting will appear along with the name (if you so choose).

To create a new (or edit an existing) range:
1. Open the Account Group View window by selecting 'Account Groups' from the FR 'View' Toolbar menu option.
2. Left-click on the 'Name' of the range to select it on the Account Group window (which in your case is "1009:1014").
3. With this 'Name' highlighted now, left-click in the 'Range' column (directly to the right of the selected Range 'Name') - where you want to insert the actual Range. (You will NOT see anything being highlighted at this point.)
4. Press F2 to go into EDIT mode. You should now see a dialogue box/field where you can type in the range you want. Do so now. (The syntax is the same as what you typed in the 'Name' field.)
5. Press Enter when you are done.
6. Now, drag the new Range over to your FS just as you did before, selecting Current Balance. You should now see the figures you are expecting to see.

Hope this helps!
Softrak Support

I am not sure why you are getting these results! I would delete this range and create it from scratch again, following the steps I have given previously.

Before doing this, please ensure that you have done the following things:

1. You have opened FR by going to Ledger's 'Maintenance' toolbar menu and selected the 'Maintain Financial Reports' option. (If you are going to create Account Groups and ranges and drag them onto the FS, then this is the way to access FR - NOT by the Reports menu OR the FR button on the Toolbar!)

2. When in FR, you have opened the 'Account Groups' view window and are modifying and dragging the accounts from here - you will NOT be able to drag accounts individually from the 'Chart of Accounts' view.

3. Make sure that your Account Groups in
the Ledger module are already setup and that in FR, the Account Groups match those.

I would strongly advise you to go to Chapter 2 in the Adagio Financial Reporter manual and refer to the instructions there on how to go about configuring your account groups so they match your Ledger Account Groups.

Perhaps along with the manual, you should open the sample dataset that comes with Adagio, so you can see how the Adagio account groups are setup and how they should respond to your mouse clicks and drags. The sample data is located in the Softrak\ALWIN\Samdata directory on the drive where Adagio was installed. Just point Adagio to this dataset when you open Ledger.

You may also want to consider getting a referral to a Dealer in your area that can train you in the finer points of Adagio. They would be able to come to your office and do this, and would be able to show you in person what we cannot do from this forum.

If you would like to get a referral, please feel free to contact our Customer Service Department at your convenience. You can email them at customerservice@softrak.com or phone (604)736-3741.

Your other alternative is to sign up for a Combined Support Plan, which would include upgrades, ptfs and unlimited technical support for one year from date of purchase. In this way, when you experience difficulties with the way the program is running, you can phone or email us directly.

Sincerely,
Softrak Tech Support