Credit note specifications should be formatted in the same way as invoice specs. Thus the procedure you did should have been fine, assuming that you will be printing credit notes to paper with the same size as invoices.

If you have a credit note with multiple details, and are only getting one detail per page, then you may want to check the specification to see how it is formatted. Make sure the detail section is only one row high (ie 0.1667 inches or something comparable). What may have happened is that the detail section is too big, and prints a large amount of blank space for each detail.

As for a footer section, note that there are 2 types of footers. One is called a 'Last page footer', which will always print on your invoice, at the bottom of the last page. Make sure you have a section of this type. You may also require a section simply called 'Footer', which will print at the bottom of every page except the last. You could have text such as 'continue on next page', or 'page number X' in this section. If an invoice or credit note is one page only, and you do not have a 'Last page footer' section, then no footer will print at all.

Lastly, edit your credit note spec, and in the File | Specification Options, make sure the proper page size is selected. Also make sure all of the section heights are reasonable for the headers, footers, etc, and nothing appears after the 'End of Page' marker.

Regards,
Softrak Support

There is no difference for credit notes. In fact, you could use the same specification to print both invoices and credit notes if you did not have any labels specifically identifying each printout as such.

Edit your Credit Note spec, and from File | Specification Options, edit the Title of the spec to something unique. This title is what appears in the list of specifications you can choose to print from. Now go into the main program and print (preview) your credit note. Still the same printing problem? Now change the specification to the invoice spec you copied from and re-print the credit note. Still the same problem?

The way Quik Invoice for Windows formats both invoices and credit notes is as follows:
- The Header prints at the top of the page.
- The Footer prints at the bottom of the page.
- Whatever room remaining in the middle is used for printing details.

Make sure the section heights for the header and footer is not too close to 11". If it is, then details may not be able to fit in between, doing something similar to what you reported. Also, if you have a detail section formatted to print each of the 10 text lines, it could be up to 2" in height, and not many of these details will be able to fit onto a single page.

The problem lies with the credit note specification. If a credit note is not printing properly, it is likely because something is not set up properly to print the information contained in the batch. You will need to investigate each of the section sizes to make sure it conforms to the above. You may also want to print (preview) a dummy form within the specification designer to see how it interprets the different sections on your spec.

Also note that Quik Invoice for Windows is an 'older generation' 16-bit product. There now exists Adagio Invoices, a more robust 32-bit application with an enhanced specification designer.

Regards,
Softrak Support