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#12452 - 04/25/08 03:04 PM Re: Incorrect pricing after Credit Memos processed [Re: ]
Ralph Allan Offline
Adagio Virtuoso

Registered: 06/02/04
Posts: 694
Loc: Prince George BC
Jodi:

Look at the items in question in Inventory Control.

Do they have alternate units set up, specifically one that is 10,000 of the base unit? And is that unit set up as the purchase or selling unit?

It could be that the costing of off because of the incorrect use of the different stocking units.
_________________________
Ralph Allan
Business Computer Centre
Prince George BC Canada

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#12456 - 04/25/08 06:33 PM Re: Incorrect pricing after Credit Memos processed [Re: Ralph Allan]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hi Jodi,

Have you managed to track down what might be the problem?

This forum is not really designed for urgent technical support, it's more for questions you'd like answers to, where timeliness is not too important (that's why the support is free).

Multi-currency and receiving issues might explain the symptoms you are experiencing. We haven't had any other similar problems reported, so someone might need to take a closer look if Ralph's suggestion doesn't help.
_________________________
Andrew Bates

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