What sort of errors are you getting when you print the batch listing report? That may give an indication as to what's happening. Do other reports work OK?

Adagio Invoices 6.8A is a 32-bit application, and if you are upgrading from 6.5A, different report files must be installed onto each local hard-drive. Make sure that each stations that uses Adagio Invoices has a workstation setup done.

If all other reports are OK except for this, please indicate how you are printing this report. It can be done from either the Reports Menu or from the Batch window, from a button. Also, try a different data set (or sample data), as this problem could exist due to an improperly restored data set.

Regards,
Softrak Support

All of the Adagio Invoices 6.8A reports use the Crystal Reports 7.0 engine. If you use Crystal Reports or any other programs that also use the Crystal engine, there is a possibility that not all related system files are compatible.

Do all reports have problems, or is it only the batch listing report? Do you have any other Adagio modules (versions), and if so, are there any problems?

Do you have the usual settings though Windows Regional Settings in the Control Panel (Dollar sign, period for decimal, and comma for thousands separator)? Some reports need to look at the Regional Settings, and it's possible that unusual settings may not allow the report to print.

Should all reports not print correctly (ie the Company Profile report is not very complicated), you may want to reinstall Adagio Invoices, to make sure all Crystal files are up to date.

Regards,
Softrak Support