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#11781 - 03/13/08 02:00 PM Re: Order entry (OE) crashes when sending via mapi [Re: LESTERF]
LESTERF Offline
Adagio Buff

Registered: 01/22/08
Posts: 50
Loc: PA USA
BTW i am running windows xp pro with outlook express.

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#11783 - 03/13/08 02:23 PM Re: Order entry (OE) crashes when sending via mapi [Re: LESTERF]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi LESTERF,

What version of Adagio OE are you using? If it is an older version, perhaps the email system file is out of date.

Do you have the Request Receipt option selected? Check the Email Options screen uner the Email menu - perhaps try without.

Does your Anti-Virus Checker software have any email settings that might need investigation? For example, excluding the program file oewin.exe from the check for mass mailing.

The problem may be related to Outlook Express and security settings there, such as spem prevention. You might want to try tweeking Outlook Express to see if anything helps.
_________________________
Regards,
Softrak Tech Support

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#11784 - 03/13/08 02:35 PM Re: Order entry (OE) crashes when sending via mapi [Re: Softrak Support]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Lester,

Without an indication from you that the problem still exists, we assume that it has resolved itself (this often happens). Threads are sorted in date sequence, so those with no activity move down the list.

You also mentioned that "direct" works fine. Why not just use that method?
_________________________
Andrew Bates

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