Hi Holiday,
1) Try selecting the entire sheet (the grey square to the left of column A and above row 1) and then Format / Column / Unhide. This will unhide all hidden columns.
If this doesn't work, then select the columns as you did before (using drag or Shift-click to select, not Ctl-click). Then resize one of the selected columns to a slightly bigger/smaller size. This will resize all columns to the same width, including any that are hidden - essentially revealing the hidden columns.
2) In the main part of the program (not within the financial reporter), you can create a new department code with a blank code - give it a description. This 'blank' department will now be selectable from the Department drop-down in the Financial Reporter and accounts without a department can be specifically selected.
What syntax are you using for your account range? I assume it is in Column B, something like 1020-` or 1020-* or 1020 or something else?
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Regards,
Softrak Tech Support