As a new Crystal for Adagio users, I was wondering if any of the Reports I create can be accessed from within Adagio or can they only be accessed from Crystal?

Thanks for the help
Yann

You can make directories, such as softrak\OEwin\CustomRP to store your reports in and they will be available from a new Custom Reports item on the reports menu in OE.

David

In addition to David's comment, you can also use the PrintTool application that comes with Crystal Reports for Adagio, to print reports. The program Printool.exe is in the \softrak\rpwin directory, and is most useful if you want to allow people to print reports but not give them access to the accounting programs.

There is a workstation setup for PrintTool (ptseup.exe) if you wish to set this up on a workstation that does not have the Crystal Reports application installed.

You can also use Print tool to setup a Crystal Report as a desktop shortcut.

Thanks for the 2 replies.

First, David, what is OE? I like the idea that I will be able to access the reports from Adagio but do I need to install Crystal on every workstation that I want to allow access to the reports if I do it that way?

As for Doswalt's reply, it seems like a good option too, but how do I get access to the report using that tool?

Thanks again.
Yann

Hi Yann,

'OE' is the program Adagio OrderEntry.

You do not need to install Crystal Reports to every workstation that needs to print reports. In fact, this is not allowed due to the licensing requirements. Rather, make sure that the Softrak component of the installation (\softrak\rpwin) is on the network and in the same place as the other Adagio programs you use.

As David mentioned, as long as you save the customized reports in the correct folder, Adagio programs will automatically generate the link to load the report for printing. You save the reports to the appropriate folder, depending on which application you want to load the report from. If OrderEntry, then the folder David mentioned. Or \softrak\apwin\customrp if you want to load from Adagio Payables. or \softrak\icwin\customrp for Inventory. And so on.

Each module of Adagio should be installed in a subdirectory of x:\softrak where x=drive letter. OEwin=Orderentry, APWin=Accounts Payable, ICwin=Inventory, etc. Using this convention you can put reports in the module they pertain to. You can put payable crystal reports in X:\softrak\APwin\CustomRP to have a menu item for the reports under Reports | Custom Reports. To print the report just select the menu item. If Crystal reports for Adagio is installed on the network, the workstations do not have to have the installation.

David

THanks for the info again.

I was in fact able to create the customrp folder in my Receivable folder and when I luched AR for the first time it updated the menu and added the report.

Unfortunately, I cannot view, preview, print or even exprot the report at the moment. The window does come up but it does not produce any output when I click either of the above options.

I seems like I am missing something to be able to view it. I have even install the Print Toll utility and that did not solved my issue.

Any suggestions?

Hi Yann,

If the report contains a 'Crystal 8.x' feature, the print engine won't be able to recognize it and thus when previwing your report, the screen will appear to simply flash.

This is not due to anything you did wrong. Currently, some reports will work from the CustomRP location and some will not.

So how do I make my report work?
I thought it was because I had 1 parameter in my report but I deleted it and t did not solve my issue.

What do consider a Crystal 8.5 Feature? Is adagio not made to work with that version?

I hope I can find a solution to this issue as I not easy way for these report to be accessed at the moment. I might just have to install Crystal on the machines that will need to access these reports.

Thanks again for all the help.
Yann