Hi All,

Everyone is our company is getting a message pop up in Order Entry when they start the program, and periodically thereafter, that says "The order statistics will now be updated due to postings in ACCPAC Order Entry".

I've posted questions before on this, but it seems we are at another dead end.

We've made sure opportunistic locking is turned off on all machines, and have also run integrity checks. The last check came up clean, but we continue to get this message.

Any more idead would be greatly appreciated, and thanks for all your time with this issue thus far!

Cam

If you rename the OEASP directory on the server, I bet the problem goes away.

David

Hi David,

The directory you listed doesn't seem to exist on our system. is there another one to try, or can you think of something else?

Thanks!

Make sure it is renamed on every workstation too. Perhaps someone has a local copy of ACCPAC Plus.

OEASP is the install directory for Accpac Orderentry. It is probably in the root of network drive x:\OEASP or maybe in x:\asp\OEASP. And as Andrew mentions, someone may have a local copy of Orderentry on a workstation.

David

If you are importing OE orders, or posting them from an EDI program, Adagio may see them as having been entered in Plus OE and will run the update routine.

Good point Kate!

Thanks

Yep. That's what's happening here. We import EDI orders via Edisoft's Merchant software. That software doesn't interface natively with Adagio, but uses the ACCPAC interface instead. As a result, EDI orders get 'entered' into ACCPAC OE. When we subsequently launch Adagio OE, it displays the message Acrylon mentions.
In our case, we understand why this is happening - so it's not a problem for us. We have been told Edisoft is working on an Adagio version of its software, which should make those messages go away.

Hi Everyone,

We are not posting with EDI yet, but will be very soon. So when that message comes up again, I'll know why!

As for renaming the install directory, it appears on my local drive under C:\SOFTRAK\OEWIN\WKSETUP, and on the server under P:\SOFTRAK\OEWIN\WKSETUP. Do I just rename the 'WKSETUP' folder?

Will it cause problems if I change the network folder name and not all the local ones too? There are a few people who use OE, so changing all the local ones at the same time might be a problem.

Thanks a bunch!

Cam

Acrylon,

As mentioned in this thread the renaming of a folder was renaming the Accpac OEASP folder to prevent anyone from using Accpac. Renaming the folder does NOT relate to Adagio folders.

David