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#10968 - 01/28/08 02:11 PM problem with mapi
LESTERF Offline
Adagio Buff

Registered: 01/22/08
Posts: 50
Loc: PA USA
I was attempting to send emails with adagio and the any program i use crash when i try to send an email

please help!

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#10971 - 01/28/08 04:05 PM Re: problem with mapi [Re: LESTERF]
Bruce Gardner Offline
Adagio Wizard

Registered: 06/15/04
Posts: 3615
Loc: Toronto ON, Canada
Please provide more information:

-What form were you trying to e-mail? (ie. AR Statement)
-What version of the module? (ie. 8.1 (070601))
-What is the error message?
-At which stage in the process does it occur?
-What happens exactly?
-Does it happen everytime?
-Did e-mailing work before?
-If so, has anything changed on your computer?
-Are you e-mailing from the same computer where you defined the e-mail settings?
_________________________
Bruce Gardner
ARX Business Solutions Inc.

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#10984 - 01/29/08 08:54 AM Re: problem with mapi [Re: LESTERF]
Samuel Kopstick Offline
Adagio Maestro

Registered: 06/15/07
Posts: 920
Loc: GTA & North America (Remote Su...
The issue that Lesterf is addressing: We use the Email Queue to send Invoices. When we first starting using this feature, we would flag 10-25 emails at a time and click Send. The emails were processed very quickly.
More recently, the sending of the emails have slowed down considerably. The emails do go through, but now it processes the job 3 or 4 times slower.
Question: Are there any settings in Adagio that we should review regarding this, or is this something that our IT folks should checkout?
_________________________
Samuel Kopstick
S Kopstick & Associates Inc
Toronto, ON

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#10985 - 01/29/08 09:27 AM Re: problem with mapi [Re: Samuel Kopstick]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Hello Samuel,

Well, the questions Bruce asks are still valid.

Sudden changes in processing speed are often caused by new antivirus software. Look there.

Also, MAPI will usually be slower than Direct.
_________________________
Andrew Bates

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#11246 - 02/11/08 01:52 AM Re: problem with mapi [Re: Retired_Guy]
Rick McLeod Offline
Adagio Buff

Registered: 03/17/06
Posts: 74
Loc: San Jose, CA
Try going to Email, Email Setup and check the box for "Server Requires Authentication". See if that helps.

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