When I am in Payables and I pull down the Adagio Menu on the toolbar and click on "Adagio Ledger", it tries to open Adagio Ledger 8.

Can I fix this?

Hello bal,

What version of Payables are you running? Payables V8.1 will launch Ledger V9.0A if it sees it. Payables V8.0 will not "see" the new version, since it's not installed in the \softrak\alwin directory.

A/P 8.1

I am always running the most current.

Is Adagio Ledger 9 installed in the same place as your AP81A and other Adagio programs? If not, then this would also be a problem. It's possible that the 9.0A upgrade didn't install to the location you think it did.

Here's a quick test - open your Adagio Ledger 9 program and from there, load Payables from the Adagio menu. If you don't see Payables in the Adagio menu list, then the programs are not installed in the same location.

Check the shortcuts you use for starting both Ledger 9 and Payables. In the Target and Start In paths, everything has to be the same up to the Program directory - for example, K:\softrak\Ledger\Ledger.exe and K:\softrak\Apwin\Apwin.exe.

I've seen someone who accidentally installed the Ledger 9 upgrade to the K:\softrak\softrak\Ledger directory, which also caused the problem you are running into. If this happened, then you would have to re-install Ledger 9 to the correct location and make sure the shortcuts are correct too.

I can open Payables from Ledger. I know they are installed in the same place.

The shortcuts are right.

Okay, Payables works now BUT TB does not.

Ledger 9 can open TB though.

Time&Billing is still version 8.0, which is why this doesn't work and still loads the Ledger 8.1A program, as Andrew described above. When Time&Billing 8.1A ships, then Ledger 9 can be loaded from the Adagio menu there.

It sounds like the loading of Ledger 9 from Payables is now working, which is great! As the shortcuts are all correct, now everything should be in proper synch.

When will I see TB 8.1?

I use this feature ALL the time.

Is there any way I can fix it myself?

Softrak has given users the ability to add tasks to the Adagio menu. Therefore you can add a "Ledger 9.0" to the list of options.

There is a 3 page document that describes the process. See the following link. Adding an Adagio menu option

If you find the instructions confusing, I suggest that you get your Adagio consultant involved. And remember to remove this setting once T&B 8.1 arrives.

Okay. I've done that before.

Thanks.

I tried, but failed. Could Softrak please update the 3 page document to include Ledger 9.0A as another sample.

Thanks

Steve