The default username and password is SYS and SYS, respectively.

If you still cannot get in to QCWIN after entering these, then the file containing this information (ezusrfil.ld4) either has been lost or damaged.

If you use QCWIN with ACCPAC Plus, then this file will be in your ASP directory. If you use only QCWIN, then it will be in the Softrak\System directory. In either case, if entering SYS and SYS doesn't work, you can do one of the following:

If you use ACCPAC Plus with QCWIN:
- Copy the ezusrfil.ld4 file from the Softrak\System directory and paste it into your ASP directory

In any other case:
- Rename or remove (delete) the ezusrfil.ld4 file from Softrak\System (it will be recreated the next time you try to go in to QCWIN)

** NOTE ** Any usernames and passwords other than SYS & SYS will be lost and will have to be re-entered. Some Softline (ACCPAC Options) applications use this file as well, such as Contact Master for Windows.

Hope this helps!