You can always create an "item" in invoices with just the text "Pre-Paid" or whatever.

It is also possible to read AR data within the Invoices designer, so you could show the credit remaining.

You might find it simpler to set up these customers as "balance forward" in AR. However, to do so now, you would have to create new customers since you cannot change the type of an existinig customer.
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Ralph Allan
Business Computer Centre
Prince George BC Canada