Hi Brian

Of course it's OK.

Sending the quantity picked/shipped from the shipping software back to OE is just a convenience, although I can appreciate how much of a timesaver it can be in a high volume environment. If this user usually ships the exact quantity ordered, then they might want to consider checking off "Quantity shipped on orders", "Default shipped as ordered" and "Default posting to order" in the Company Profile | System Options screen. Then they would only have to enter exceptions when doing billing, and there would be no extra keystrokes when entering orders. This would result in almost the same time savings.

The problem with the installation for linXship is that you have to follow an html script, and invariably something doesn't go according to plan. Until the programmers automate the process, you basically have to install it with the programmers on the other end of the phone. Typically the problems center around printer, scangun or scale integration.

The setup is painful because each user has his own special needs, such as 3rd party billing, shipping methods, residential/commercial flagging. The most common special need is that UPS/FedEx demands that the city and state be in separate fields, while Adagio OE doesn't store addresses that way. LinXship has a nifty way of getting around that, but there are sometimes problems.

Steve