Hi Patricia,

This shouldn't matter whether the cash invoice was posted in a previous version.

First of all, I presume you are using BankRec 9.3A. This was not supported in earlier BankRec versions. The image you uploaded for the BankRec reversal does not have room under the check date for where the reverse cash invoice checkbox would appear. Therefore you are correct that you would not get the option when the Reverse status is selected.

BankRec 9.3A uses the setting in Payables for cash invoice reversing - it does not have it's own setting.

If this cash invoice was entered and posted in BankRec, and not yet posted in Payables so that the AP Check Reconciliation data file is populated, then the Reverse Cash Invoice prompt will not appear in BankRec. Once the AP manual check batch that gets created by posting in BankRec is posted, then BankRec reversal will allow the prompt for reversing the cash invoice. But if the check got Cleared or Reversed in AP and purged from Check Reconciliation, then the Prompt option goes away again.

In your example, if you are using BankRec 9.3A, did you already process the reversal in AP that you provided in the screen shot, before looking in BR?

If this is not the situation for you, then please provide a little more background on how and when this particular cash invoice was created and posted, and what the current status of it is now.