Hi Chinmook,
Actually, no one should be using Adagio Inventory to Receipt Goods without Adagio Purchase Orders. Purchase Orders is your answer for modern times on an express highway.

Receipting of goods in Adagio Purchase Orders deals with so many inventory receipting issues, such as landed costs (allocating Shipping costs to the receipted items on almost any basis), Goods returned, Partial receipts, freight costs allocated after the fact, multi-currency and lots more that can only be dreamt about when only using Adagio Inventory or dealt with workarounds in Adagio Inventory.

We cannot imagine anyone with any processing of items into Adagio Inventory not considering Adagio Purchase Orders as a normal configuration. So the question is not "How were GOODS RETURN to vendors envisioned to be handled?" but rather why is the site not using the proper software for their operational requirements?

Please show them Adagio Purchase Orders to complete their distribution operations solution.

Best,
Brian