Hello,

We tried to make a charge in Adagio Payments and had a problem. Our customer in Australia sent us an email saying "Our credit card system in Australia now requires that a temporary passcode be sent to a mobile phone that has to be written in to the payment box when making overseas transaction payments. I will send you a bank cheque by mail with the invoice attached."

In checking on the internet I can't find much on Australia but I see that the EU will have new requirements soon called PSD2. One article says "PSD2 obliges payment service providers to apply so-called “strong customer authentication” (SCA) when a payer initiates an electronic payment transaction. Banks and other payment service providers will have to put in place the necessary infrastructure for SCA. They will also have to improve fraud management. Merchants will have to be equipped to be able to operate in a SCA environment."

Does anyone know what is coming down the pike and how will it affect businesses using Adagio Payments?

Thanks,

Rick McLeod
Sunbeam Specialties, Inc.