I have a question regarding this, hopefully I explain correctly. A payment is processed in Bank rec containing 5 customers and posted and flowed into AR. All is correct and applied to the customers correctly. The payment should have been broken into 5 separate deposits instead of one. Because the original payment was not cleared, can I reverse it, then re-enter the deposit separately, then post it and then just delete the batch in AR as the original batch took care of the payments towards each customer correctly?
Thanks
Sue