I have never encountered that issue before.

Adagio logs lots of activity, including changes to sales orders (who/when/what). It's recorded in a text file called SDAPPLOG.xxx where xxx is your data extension. The file is in the data folder. It's a hard file to read using Notepad, but it can be done. It's a much easier file to read if you have GridView and know how to use it.

And if you were using OrderEntry 9.3A, the file is directly readable from Adagio OrderEntry itself.

That's where I would start.

Steve